REFUND POLICY: All deposits are non refundable and cancellation terms depend on the accommodations.
If you cancel 61 or more days prior to your departure date, you can transfer your deposit to a new person or receive a refund less your deposit amount. Within 60 days prior to departure, no refunds will be given.
UNUSED TOUR SERVICES: No refunds or exchanges are made for unused tour services.
METHOD OF PAYMENT: Destination Snow accepts cash, checks, Visa and MasterCard.
CREDIT CARDS: The trip participant’s verbal authorization of the use of their credit card
indicates compliance with the policies outlined on this contract and confirms their
reservation whether or not they have actually signed the appropriate draft. All credit card
payments will be processed in Canadian funds.
INCIDENTAL & DAMAGE CHARGES: Trip participants are responsible for all incidental hotel and/or damage charges (bus, hotel, facilities, etc.), however in the event there are outstanding charges then the organization or group organizer will be responsible to pay any outstanding charges .
INJURIES: The Destination Snow guide must be notified of all injuries. If required, the guide will assist the ski patrol and or emergency personnel. If the injury requires hospitalization, an ambulance will be called to transport to a local hospital. If possible, the guide will arrange to have the coach pick up from the hospital on the way home. If a longer stay is required at the hospital, they will generally ask to have a friend stay behind with the injured person. The guide will assist to arrange hotel accommodation and transport home (if required). However, the individual is responsible for all expenses that may be incurred due to the injury
LIABILITY: The trip participants acknowledge that Destination Snow (DS) acts as an intermediary and agent of various suppliers. DS agrees to use its best efforts to ensure that all arrangements contracted for are provided by it’s suppliers. DS shall not be liable for any delay, inconvenience, loss of employment, upset, disappointment, distress or frustration, whether physical or mental, damage, loss, claim, cost or expense arising out of personal injury, accident or death, loss, damage or delay of baggage or other property, or otherwise, resulting from: the act, omission or negligence of DS or its suppliers, affiliates, agents, employees or any other person;
acts of god, sickness, theft, labor disputes, mechanical breakdown, government actions, weather, or any other cause beyond the direct control of DS or its suppliers.
TRAVEL INSURANCE: For tours involving air flights, we strongly suggest you purchase travel insurance to Cover 100% of your Destination Snow tour cost.
MEDICAL INSURANCE: Medical insurance is strongly recommended if you are a visitor to Canada
RIGHT TO REFUSE: Destination Snow reserves the right, upon reasonable grounds, to refuse any passenger. Any part of the tour service.
WAIVER FORM: All trip participants must sign a liability waiver before departure in order to participate.
CANCELLATION BY DESTINATION SNOW
If a Tour, offered and operated by Destination Snow, is canceled by Destination Snow before the date of departure for reasons other than Force Majeure and the cancellation is not caused by your fault or negligence, you will have the choice of accepting from the Tour Operator:
● a substitute Tour of equivalent or superior value; or
● a substitute Tour of lesser value if no Tour of equivalent or superior value is reasonably available and to recover from the Tour Operator the difference in price between the price of the Tour originally purchased and the substitute Tour; or
● a full refund of all monies paid for the canceled Tour.
In the event of a cancellation (by the supplier) of a travel service not operated but offered by
Destination Snow and where Destination Snow acts solely as an agent for the suppliers, all effort is made to provide you with a suitable alternative of the travel service.
Destination Snow is not responsible for any incidental expenses or consequential losses that you incur as a result of the canceled travel service including visas, vaccinations, non-refundable flights or rail, non refundable car parking or other fees, loss of earnings, or loss of enjoyment.
Where a significant element of a Tour as described cannot be provided after departure, Destination Snow will make suitable alternative arrangements where possible.